| What are the shipping costs? Delivery to any address in Australia on orders over $75 is FREE. - . Delivery to any address in Australia on orders under $75 is a flat $6.50. Unless otherwise requested, all Shipping is via Australia Post.
See below for Internation Shipping. Back to top
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| UK/Europe Shipping Costs 1 book - AU$35.95 | 2 books - AU$39.80 | 3 books - AU$49.75 | 4 or 5 Books AU$67.50 | 6 or 7 Books AU$84.75 | 8 or 9 Books AU$99.85 | 10 or 11 Books AU$117.4 | 12 or 13 Books AU$135.40 | 14 or 15 Books AU$152.60 | 16 or 17 Books AU$169.50 | 18 or 19 Books AU$187.30 | 20 or more books | AU$199.50. Currency Calculator: www.x-rates.com/calculator.html Back to top
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| NZ/Oceania Shipping Costs 1 book - AU$15.20 | 2 books - AU$20.45 | 3 books - AU$28.50 | 4 or 5 Books AU$37.85 | 6 or 7 Books AU$49.50 | 8 or more Books AU$58.75. Currency Calculator: www.x-rates.com/calculator.html Back to top
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| US/Canada/South America Shipping Costs 1 book - AU$29.95 | 2 books - AU$36.90 | 3 books - AU$45.30 | 4 or 5 Books AU$62.30 | 6 or 7 Books AU$79.45 | 8 or 9 Books AU$87.25 | 10 or 11 Books AU$99.75 | 12 or 13 Books AU$113.40 | 14 or 15 Books AU$125.40 | 16 or 17 Books AU$139.60 | 18 or 19 Books AU$152.10 | 20 or more books | AU$169.80. Currency Calculator: www.x-rates.com/calculator.html Back to top
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| Rest Of The World Shipping Costs 1 book - AU$28.50 | 2 books - AU$34.90 | 3 books - AU$43.50 | 4 or 5 Books AU$64.50 | 6 or 7 Books AU$79.50 | 8 or 9 Books AU$94.20 | 10 or 11 Books AU$114.30 | 12 or 13 Books AU$129.20 | 14 or 15 Books AU$146.40 | 16 or 17 Books AU$162.30 | 18 or 19 Books AU$179.80 | 20 or more books | AU$188.50. Currency Calculator: www.x-rates.com/calculator.html Back to top
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| Delivery Times Delivery to any Australian Address will usually take 5 to 10 working days from the date you place your order. (Stock Levels Permitting). Overseas customers should allow an aditional 5 to 7 days. If your order is delayed for any reason we will contact you to explain the delay.
We uses regular Australia Post for delivery and we rely on their processes and delivery times to your destination once the parcel has left The Book Abyss. If your parcel has not arrived in the designated time it may be awaiting pick-up at your local Australia Post office. Back to top
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| What if my order is unavailable? If for some reason one or more of the items you order is not available, you will be given a full refund via the payment method you used to complete the order.
If your order contains multiple items, they may be shipped to you individually as they arrive at The Book Abyss Online Bookstore. You will not incur additional shipping costs if this happens and we will be in constant communication with you to ensure you are kept informed of the progress of your order. Back to top
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| How do I place an order? Once you have selected an item you wish to purchase, simply click on the "ADD TO CART" tab. You will then be automatically directed to a screen showing the details of your order. Back to top
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| How do I remove an item from the shopping cart? To remove an item from your cart click on the red "X" button next to that item.
To change the quantity of an item, enter the new quantity in the box next to that item, and select "UPDATE TOTALS".
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| How do I continue to browse? To continue browsing the site simply click on the "MORE SHOPPING" tab, which will return you to the page you were previously viewing.
To return to your shopping cart click on the "CART" icon at the top of your screen.
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| How do I finalise my order? To finalise your order, click on the "SECURE CHECKOUT" tab to proceed to the account login screen.
If you have shopped with us before, enter your email address and password and click "CONTINUE".
If this is the first time you have shopped at thebookabyss.com, click on the "NEW CUSTOMER" tab and you will be directed to an account activation page.
Enter the required information, not forgeting to add a mailing address if it is different to your residential address, and click on the "CONTINUE" tab. Back to top
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| What payment methods are accepted? The Book Abyss accepts VISA, MASTERCARD, PAYPAL, MONEY ORDERS OR CHEQUES. (Cheques from Australian banks only).
If paying by money Order or Cheque, please post to:
THE BOOK ABYSS
P.O. BOX 6046
WHITE HILLS
VICTORIA 3550 Back to top
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| How do I use my gift certificate? If you have a gift certificate, please follow the above instructions to complete your transaction. When you get to the "PAYMENT METHOD" page, please enter the certificate number in the space provided and click "CONTINUE" to proceed to the secure checkout. Back to top
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| Paying by PayPal If paying by PayPal, follow the above directions until you get to the "PAYMENT METHOD" page. Click on the PayPal button then click the "MAKE PAYMENT" tab to proceed to the secure PayPal site. Follow the instructions to complete the transaction.
Once you have completed the PayPal transaction, your order at The Book Abyss Online Bookstore is complete. Back to top
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| Paying by credit card If paying by credit card, follow the above directions until you get to the "PAYMENT METHOD" page. Select the credit card button and enter your card details including the card type, name on card, card number and expiry date. You will also be asked to enter your credit card ID number.
Once you have checked the order details, please click on the "SUBMIT ORDER" tab to complete the transaction. Back to top
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| How safe is it to use my credit card online? All credit card transactions at The Book Abyss online Bookstore are protected by 256 bit encryption checkout secured by DigiCert digital certificates. Shopping online has never been safer. Back to top
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| What are 'New Release' titles? 'New release' denotes titles that have a release date in either the current month or, in some circumstances, the coming months. If your order contains 'new release' titles that are yet to be published, the book/s will be placed on back order and dispatched to you as soon as it becomes available. Once again, we will notify you imediately to inform you of the estimated availability date. Your credit card will not be charged for new release titles until they become available and are dispatched. Back to top
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| View our Privact Policy Our Privacy Policy is designed to tell you about our practices regarding the collection, use and disclosure of personal information that you may provide The Book Abyss Online Bookstore. Whenever you use this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
The Book Abyss online Bookstore collects personal information, that is, information such as your name, email address, mailing address or telephone number, in order to create our relationship with you to facilitate the sale of our products.
We do not sell, give away or share with any third party, the personal information we collect at The Book Abyss online Bookstore, or any information we collect in the course of conducting our business. The personal information collected at The Book Abyss Online Bookstore will not be used for any purpose that is not directly related to your purchase on our site.
A cookie is a piece of data stored locally on your computer and contains information about your activities on the Internet. At The Book Abyss Online Bookstore, we use cookies to track users' progress through the site, allowing us to make improvements based on usage data. The information in a cookie does not contain any personally identifiable information you submit to our site.
The Book Abyss online Bookstore Website contains links and references to other sites. Please be aware that this Privacy Policy does not apply to those sites and we encourage you to read the Privacy Policy of every site you visit.
From time to time The Book Abyss Online Bookstore may revise this Privacy Policy to reflect changes in the law, technology, or industry initiatives. If we make revisions that change the way we collect or use your personal information, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of the Policy. Therefore, you should review it periodically so that you are up to date on our most current policies and practices.
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| View our Returns Policy If for any reason you are unsatisfied with your purchase, you may return the merchandise unused and in its original packaging to The Book Abyss Online Bookstore for a 100% refund of the purchase price. (Conditions apply)
Returns must be made within 14 days of receipt.
To return an item simply post to P.O. Box 6046 White Hills Victoria 3550.
Returns MUST include a copy of your invoice and a brief explanation for your return.
Unfortunately we cannot refund shipping charges unless we have shipped in error or the item is damaged upon receipt.
If your item is damaged upon receipt, please contact us immediately at manager@thebookabyss.com.au to discuss repalcement or a refund.
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